Ashford: 01784 24 33 33 ashford@sjsmithestateagents.co.uk

Staines: 01784 779 100 staines@sjsmithestateagents.co.uk

About Us

S J Smith  estate agents was formed with one guiding principle in mind – to offer a level of service and client care that we felt was not available locally to either buyers and sellers or landlords and tenants. Our avowed aim has been to establish our company as the first choice estate agent within our area of operations and to that end we have combined tried and tested estate agency practices with cutting edge technology to offer our clients the very best service possible. Of course, more important still than the technology available is the people who use it, and our staff are by far our greatest asset and are what we believe sets us apart from our competitors. Unlike most of our competitors we operate a ‘shared commission‘ system which ensures every member of staff is incentivised to look after every client, not just the ones they themselves are dealing with. A little about our team:

Simon Smith – Director

Simon Smith – Director

Simon has been an estate agent since the late 1990’s when he began his career working for the Surrey division of one of the largest estate agency groups in the UK. He has subsequently worked for independent, partner run companies and believes that our combination of the best of both the corporate and the independent  approaches  enables us to offer our clients the very best service. He has experience across a range of markets from flats to country houses and everything in between and has a passion for providing  the highest levels of service to clients that often means you’ll find him at his desk until late into the evening. Simon was born and educated locally and his daughter attended a local Ashford school.

Contact Simon on 07530 528 736 / simon.smith@sjsmithestateagents.co.uk

Ashford Office

Chad Newbould - Ashford Branch Manager

Chad Newbould - Ashford Branch Manager

Chads journey to Ashford started almost 20 years ago when he left his native New Zealand for the UK, and almost immediately upon arrival embarked on his career in estate agency. Chad joined a local firm as a Trainee Negotiator and was so successful in his new career that within 18 months of starting, he was running his own branch, something that he continued to do for the next 15 years with his branch being consistently the top performing office in a network that by then covered Surrey and South West London. Chad joined S J Smith in early 2017 to manage the flagship Ashford branch and his client focused approach to estate agency, work ethic and leadership have helped drive the office to new levels of success.

Chad lives locally with his wife Leah (also in the property industry), their two sons and Tia the bulldog. Chad is a passionate sports supporter , and as a native New Zealander was taught the Haka (the All Blacks pre game ritual) at school, and is always happy to give a demonstration during a valuation appointment!

To discuss any aspect of your property contact Chad on:

Contact Chad on 01784 243 333 / 07899 886 558 / chad.newbould@sjsmithestateagents.co.uk

Louis Devins - Sales Negotiator

Louis Devins - Sales Negotiator

Local lad Louis joined S J Smith Estate Agents in 2016 bringing with him 10 years experience of valuing and selling houses , and his previous roles had management experience as well, making him a strong all round estate agent. As one of the youngest members of the Ashford sales team Louis brings a great deal of energy and enthusiasm to the role along with his considerable experience, something that is much appreciated by clients and colleagues alike. For many clients their first contact with Louis is upon registering with the office and on accompanied viewings and often develops into asking Louis to help value and sell their own home.

Louis lives in Ashford with his partner and their two children who both attend local schools. Louis is also a keen sportsman and once appeared on a television program alongside a young Michael Owen, leading Louis to say that one of them went on to have a great career – the other became a footballer!

Contact Louis on 01784 243 333 / 07792 262 888 / louis.devins@sjsmithestateagents.co.uk

Robert Pearce – Senior Sales Negotiator

Robert Pearce – Senior Sales Negotiator

Being one of the longest serving members of the S J Smith team, Robert joined in 2012 and brought with him fifteen years of local industry experience including a period of managing branches for well regarded local companies. Joining S J Smith’s Ashford office was something of a return home for Robert who grew up in the town and attended a local school and it is this in-depth knowledge of living in the local area that is such an asset when it comes to helping clients sell their properties locally and also to guide buyers who may be new to the area.

Robert is the consummate professional and is renowned for his calm and patient approach to the sometimes stressful business of moving home. He still lives locally with his partner and stepson and outside of work is a keen sportsman.

Contact Robert on 01784 243 333 / 07708 072 562 / Robert.pearce@sjsmithestateagents.co.uk

Nicola Elson – Administrator / Sales Progressor

Nicola Elson – Administrator / Sales Progressor

Nicola combines a dual role at the S J Smith Ashford office, dealing with all of the administration needed to keep a busy sales office running smoothly and also with the vital sales progression role which involves managing the sale of a client’s property all the way from an offer being accepted through to exchange of contracts and completion. This involves speaking to and monitoring all the various sales in a chain, liaising with solicitors and mortgage lenders and providing regular updates to S J Smiths client’s , keeping them up to date with every milestone reached and helping to resolve any difficulties that arise along the way.

Nicola is originally a Surrey girl and moved to Spain as a child before returning to the UK after completing her education and has been in customer service based roles ever since including six years experience in estate agency prior to joining S J Smith. Nicola lives locally with her partner and their puppy and is a noted connoisseur of fine wines.

Contact Nicola on 01784 243 333 / nicola.elson@sjsmithestateagents.co.uk

Staines-Upon-Thames Office

Richard Evans - Staines Office Branch Manager

Richard Evans - Staines Office Branch Manager

Richard joined S J Smith Estate Agents in 2017 to take the helm of the new Staines Upon Thames office and brings with him 20 years of local estate agency experience, as well as a deep rooted knowledge of the area, having spent a great deal of time in the town growing up. Although very comfortable with the modern technology available, Richard is very much an estate agent of the old school, believing in the personal touch, honest advice and clear, regular communication with sellers and buyers alike and recognizing that outstanding customer service is at the heart of our business. Richard was drawn to the role by the exciting prospect of taking Ashford’s market leading estate agency brand into a new market and offering clients in Staines Upon Thames a level of service and endeavor that they have not before experienced. Richard lives locally with his wife and young son and is a keen fisherman and passionate supporter of his son’s football team.

Contact Richard on 01784 779 100 / 07720 763 601 / richard.evans@sjsmithestateagents.co.uk

Sam Humby - Sales Negotiator Staines Office

Sam Humby - Sales Negotiator Staines Office

Sam joined S J Smith Estate Agents as part of the core team who opened the Staines Office, attracted to the role by the challenge of taking the brand into a new market and also, after 6 years of working for a national chain agency, drawn to working for a local independent agency where client care comes first. Sam joined within days of completing the purchase of his first home along with his partner, so is especially helpful and understanding with the difficulties faced by first time buyers. Communication is Sam’s key strength and he is always happy to discuss at length a client’s particular property search requirements. Sam trained as a screenwriter at university and brings his creative touch to all aspects of his role so for clients who would like a video presentation of their property, Sam is the man to direct!

Contact Sam on 01784 779 100 / 07490 118 838 / sam.humby@sjsmithestateagents.co.uk

Karen Navarro – Branch Administrator

Karen Navarro – Branch Administrator

Karen is surely the most exotic member of the S J Smith Estate Agents team, growing up in Colombia and then living in the United States for a number of years before settling in Surrey with her English husband and her daughter. Karen joined S J Smith Estate Agents from a local agency where she was a Senior Administrator, overseeing the work of the Administrators in a number of offices and she brings that eye for detail and passion for perfection to her role in Staines where she is a key member of the growing team. Outside of work Karen has a Latin passion for dance and shares her daughter’s love of horse riding.

Contact Karen on 01784 779 100 / Karen.navarro@sjsmithestateagents.co.uk

Lettings Department

Dan Brooks MARLA – Lettings Manager

Dan Brooks MARLA – Lettings Manager

Dan joined S J Smith Estate Agents in 2014 at a time when the company was being asked to deal more and more with letting properties. Despite beginning as a predominantly sales based agency, S J Smith’s growing presence and reputation for excellence began to attract more and more landlords and in 2014 it was decided that a dedicated lettings department would be formed to facilitate this growing demand. Dan joined from a prominent West London lettings agent where he had spent 5 years and set about developing what has become a substantial lettings business which, like the sales operation, is built on outstanding customer service and the philosophy of exceeding clients expectations. As the number of landords and properties managed has grown, so the lettings team has grown and developed and now a number of staff assist Dan in the smooth running of the lettings business, although Dan remains the first point of contact for many of those becoming landlords with S J Smith. Dan lives locally with his partner and mastiff dog and enjoys spending his spare time travelling and also in the kitchen, having worked as a chef for 13 years prior to entering the world of estate agency. For advice or an initial discussion on any aspect of letting your property, speak to Dan.

Contact Dan on 01784 243 333 / 07872 435 722 / dan.brooks@sjsmithestateagents.co.uk

Kingsley Okoli - Lettings Progressor

Kingsley Okoli - Lettings Progressor

Kingsley joined S J Smith as a lettings negotiator originally, bringing his five years experience to the role, then quickly developed into managing the all-important progression side of lettings, taking tenants on the journey from first applying for a property through the referencing process to the happy day when they move into their new home. This process is sometimes regarded by tenants as a long slog but for Kingsley, who has run three marathons in the last few years, it’s just a walk in the park and Kingsley’s role is to make the journey as smooth and painless as possible – unlike the marathons!

Kingsley married in 2017 and lives locally and gets involved in as much sport as possible during his spare time.

Phillip Stuart – Lettings Consultant

Phillip Stuart – Lettings Consultant

With 15 years experience in the lettings industry, Phillip is one of the most knowledgeable property professionals working in this sector. After building up and then selling a very successful lettings agency Phillip joined S J Smith Estate Agents as a lettings consultant and his wealth of experience has helped drive the already successful lettings department to new heights.

Phillip lives in Surrey with his wife and two children and his love for travel once led him to spend a week in the Amazon jungle – luckily, not being a celebrity outside the world of lettings at least, he didn’t have to eat anything too outlandish!

Contact Phillip on 01784 243 333 / phillip.stuart@sjsmithestateagents.co.uk

The team at S J Smith all look forward to meeting you and helping you to achieve your property dreams, whether it’s to buy your first pad, upsize to accommodate a growing family, find your ideal retirement location or invest in bricks and mortar, S J Smith are here to help.