Please find below comments from some of our clients for whom we have acted previously. If you would like to add your name to the list of satisfied clients, call S J Smith today and let us turn you into a happy client
"Hi Dan - I find S J Smith very professional. They say what they are going to do and do it. They listen to what I said I wanted and produced the result. They always return your phone call and ask what else we would like them to do. They have been very efficient and professional."
"I found you to very helpful and we would highly recommend using you to anyone looking to rent or buy a property. Any questions or queries we had were answered straight away and everything was straight forward. Thank you for you all your help"
"S J Smith took on our property for rent after a lack lustre service from one of their competitors. I was extremely impressed with S J Smith, their communication and attention to detail sets them apart!"
"Hello, we recently moved into Portland Road, which was sold by your agency I am writing to acknowledge the efforts of Chris Howe and Sally Moore of the Ashford office. Especially their perseverance and determination towards the end, which was much appreciated. Without their efforts the sale would not have gone through"
"S J Smith Estate Agents are the best in town. It was a great experience. Dan & Kane were especially helpful."
"I am very happy & satisfied by the information provided by Dan. As a first time Landlord & being new to this it really helped. I really appreciate Dan & S J Smith as a whole. Thank you very much!"
"The conveyancing process itself is a long one but Sally was unfazed & reassuring throughout. I particularly liked your system of emailing when viewings had been booked. You were hands on which was much appreciated. Thank you."
"Dear Sally, I want to say a massive thank you for all your help and guidance over the last few weeks - you are a superstar! Thank you so much!"
"Excellent Service. Sally was particularly patient & worked hard to get the sale to a successful conclusion. Very good communications with my solicitor & I was always kept informed of what was happening."
"We were very pleased with the service S J Smith provided and the speed in which they sold the property. We wouldn't hesitate to recommend their services to others. Well done S J Smith - Thank you."
"Excellent communication throughout the process, helpful with friendly guidance & I would recommend to others."
"Brilliant service from Simon, Rob, Sally & the team. I would recommend S J Smith to anyone who is unsure of which agent to use. They are most helpful on viewings & after sales progression."
"We couldn't recommend S J Smith enough, outstanding service & great communication. The whole team worked really hard to make our house move possible. Special thanks to Sally Moore for her constant support, reassurance and advice throughout the process. Thank you!"
"Dear Sally, thank you so much for your patience. Much appreciated!"
"Thank you for all your help. You have been amazing and an absolute pleasure to liaise with. We've had a really positive experience with S J Smith and will definitely recommend you to our friends. We will definitely want to use you again. I hope you have a lovely Christmas and all the best for 2017!"
"Thank you very much to S J Smith Estate Agents, in particular to Simon Smith & Sally Moore. They understand the meaning of customer service & client care. They understand the clients wishes and follow them up very closely. I wish I met S J Smith Estate Agents before and I would truly recommend them to anyone who wants to buy, sell or rent a house. Thank you again!"
"The service was highly professional, Kane was polite, very professional and understanding, he was not like my previous experiences have been with estate agents being nosey and unreliable. There were no gimmicks, just straight forward, honest and open questions asked throughout. Thank you! Merry Christmas and Happy New Year in 2017!"
"Good service. All references and paperwork done to a high standard. Would use again."
"Thank you so much! Please say a big thanks to all your team, you have all been amazing. We can now get the care my husband needs."
"Dear Sally, we just wanted to say a huge, huge thank you to you for all your help and support with everything to get us to our special day! It was such a struggle at times to remain positive, but without you we could not have got through it all. The stress, the tears & the sleepless nights has all been worth it by getting 'Anglesey Close'!. We still can't quite believe that the home we fell in love with & saw the potential in has really become ours! This is all thanks to you, Rob, Chris & Simon. Sally, you are such a lovely, polite, friendly & helpful lady & are a true credit to S J Smith. We are so grateful to you Sally & words can't describe how very grateful we truly are. We feel so lucky & blessed to have been so fortunate to have been able to have had such helpful people, especially yourself to guide us through this stressful process of finding a new home & also selling our house too. Thank you for everything!"
"I have known Simon Smith & his team for nearly 5 years. I have bought a commercial property & sold a residential property and on each occasion it was not a straight forward process. Simon, Dan & Sally at all times gave good advice and guidance when the deals were not happening. With their hand holding expertise each deal concluded successfuly in my favour. Thanks guys, I really appreciated your support during tough times!"
"Thank you, your customer service was very good. Your people are very nice and the time management was brilliant. I hope we will work together soon"
"Sally, Simon & the S J Smith Team, thank you once again for your ongoing commitment & professionalism in selling our house - I am under no illusion that our chain would never have completed if it was not for your constant networking with all the solicitors, estate agents, buyers & sellers up & down our chain. You were worth every penny!"
"'The service that I have received from Simon, Shaun & Sally has been exceptional. Moving house has it's challenges. Both Simon & Sally have been in contact throughout the whole process and have been very supportive in the selling & purchasing of my property. I have used the mortgage and solicitors services recommended by S J Smith and the whole process has been smooth from end to end. Thank you for helping to make moving houses as stress free as it can be."
"To Dan, Thank you so much for your tireless efforts to secure this house. I am not exaggerating when I say that you saved two of my friends from being homeless!"
"Thanks Dan for taking me through my first Landlords experience so smoothy. Thanks for patiently answering my never ending questions!"
"Very impressed by the overall service, especially from Carly & Dan who have been incredibly friendly & professional."
"Thanks to Dan for organising all the paperwork quickly."
"VERY HELPFUL STAFF - Thank you."
"Yay !!! Sally you have gone above and beyond - We couldn't have done it without you.."
"Thank you so much for all your help over the year and thank the Landlord for getting things done so quickly! You will most likely hear from us in the futurewhen we decide to move again, you have been so helpful all year and we really value everything you've done for us; could most likely use your help in the future!"
"Dan, Just like to say thank-you and the rest of the team at SJ Smith for all your help in finding such an amazing property"
"Thank-you for everything that you have done on our behalf, it has been very easy and stress free for us."
"Good Experience! Sally was very helpful. Sally, Simon and Rob too was good and always there to answer our queries."
"A big thank-you to Sally, Rob and Dan. All very professional, knowledgable, proactive and friendly. Very impressed with Dans lettings knowledge always willing to help. A real asset to the company. Sally has such a lovely manner. Friendly, approachable, helpful and compassionate."
"Rob & Sally helped us all the way from start to finish in buying our 1st property. Both were fantastic, knowledgable, polite and very professional through out our purchase. Thank-you both and good luck to S J Smith team."
"Very understanding and helpful. Always kept us informed with any new properties and gave us regular updates. I would recommend S J Smith to anyone."
"We were very pleased with the service we received from S.J.Smith very professional, very helpful and proactive. Sally especially was a godsend in communication. Thank you all for making our move so positive."
"The sale of the property went through very smoothly and quickly. On the few occasions that I spoke to yourself my gueries were answered quickly and well. Staff were very friendly."
"Dear All, thankyou for all your hard work securing us a sale for our house. Everything went smoothly and we are now happily ensconsed in our new home in cornwall."
"The service that S J Smith provided to us was very excellent; all the staff were polite and helpful."
"To all S J Smith's Staff, first of all please accept our apologies for not being able to send this sooner, We would like to thank you from the bottom of our heart for all your help and support"
"To Sally, Thank you for everything, this would have never happened without your help."
"Dear Sally and Tim, (and others), thanks for your help in purchasing our new house - With thanks"
"To Simon, and the team at S J Smith Estate Agents, Thank you for all your assistance in the sale of our property and helping us into our new home."
"Thank you very much. You're the best"
"We are very happy that we could move to a new house without hassle. The agent was very helpful and supportive. Will recommend them definately"
"S J Smith Have been wonderful. We are first time buyers so the hom buying process was new to us but Simon was extremely helpful and at no point have we felt that the wool was being pulled over our eyes. We will happily use S J Smith again in the future!."
"I was very impressed with the service provided from start to finish. SJSmith were professional and reliable and did everything possible to get a sale on our terms. I vwould be happy to use them again."
"Rob and Sally were a pleasure to deal with and kept us informed regularly. They were always available to discuss any queries and we were very happy with the service we received."
"My overall experience was very good. Your staff were always friendly, helpful and professional. No complaints at all."
"An excellent service thank you all. Most important thing to me as a customer is being kept informed along the way. Sally put in a lot of effort to push the sale through the last few weeks. Tim & Rob were both lovely people to deal with, made me feel comfortable, not like the usual estate agent ! Will recommend you, will use you again !."
"Excellent and friendly service."
"Me and Mrs Ali both are very happy with your service. Thank you for baring with us for those days when we were stressed. Thanks once again for everything you and Tim did for us. Surely we will reccomend you to our friends and family."
"Very friendly service. Special thanks to Tim and Sally. We had regular updates re: the sale. Very prompt replies to any queries raised. Would def recommend your service to your friends."
"We were very pleased with the number of viewings of our property, the advice you gave us and the frequent updates that Sally gave us every week."
"Mr Dan is a very good person, helpful and co-operative. He is a committed person. I am very happy with S J Smith's services which they provided me."
"Since joining S J Smith I have only experienced a total professional attitude, wonderful help, advise and support, which I have never received from previous companies. Mr Daniel Brooks has been a great advocate for your company, very professional and helpful explaining each detail very clearly and managable to myself. Thank you."
"I think from start to finish, was a fantastic job. Well pleased. Look forward to doing more business."
"We would like to thank everyone at S J Smith who was involved in the sale of our property. From Robert, Mark and Aaron, who organised and carried out the open day and sold our house from the first viewing - to Aaron again and Sally who both guided us through the whole house selling process and kept us informed of how things were progressing at all times. Thank you for all your hard work and efforts."
"I Just Wanted to say a very big 'Thank-You' to Dan for being one of the most polite, kind and thoughtful estate agents that I have spoken to. When I explained my search for a property included 'Housing Benefit' not only did he stay on the line, unlike every other estate agent I had contacted that day, but he also listened and gave me advice on where I could continue my search. So, if you give out gold stars, a day off work or bonus for being such a star, my nomination goes to Dan! I literally can't tell you what a difference you made to my otherwise depressing day, Thank you.."
"Very professional service from start to finish. Robert has been helpful and Sally professional and very prompt at returning emails and dealing with requests and queries."
"I was very happy with the service provided by Aaron and Sally. I was kept updated with the progress of the purchase at all times and everything was handled efficiently and professionally. A big thank you to all the staff also."
"My overall experience with S J Smith is that from a person who has never sold a house before. They were helpful and explained everything to me. We asked that the property was sold very quickly and it was, so many thanks to all who dealt with us."
" Friendly, communicative staff. Efficient and fast in letting. Early days, but seems a very suitable tenant. Overall, very satisfied."
"Thank you Dan for all your dedicated work, support and attention to detail. This was a lovely experience for me. Wishing you the best"
" I was very impressed with you and S J Smith and would welcome future business together."
"I thought Sally, Tim and Aaron told us (Dad and I) exactly what we needed to do to secure the flat. They have been friendly and supportive. At the end when the purchase happened they made sure the flat had meters read and items asked for left."
"Faultless experience with S J Smith. Process was extremely smooth thanks to our wonderful letting agent Dan Drooks, who bent over backwards to accomodate for all of our needs. Being heavily pregnant, this could have been much more stressful, but the professionalism and helpfulness of Dan made this seemless. Thank You!"
"The staff are hard working, polite and knowledgable. They emailed really useful information and gave a fantastic professional service. I will certainly use S J Smith again and wil be recommending them to my friends and family"
"I would like to say a big thank you from all of us for all your hard work and also a Big thank you to our Landlord. Much appreciated."
"You have been fantastic as an agent, it is refreshing to work with someone so proactive. Many thanks for your help on this."
"Friendly proffessional service - Sally was a fantastic support through the whole process - Thanks for everything! Thanks also to Rob for all of his assistance - Really appreciated."
"Extremely happy, Thank you. Good communication throughout. Rob was brilliant."
"Very professional service. Every question was answered promptly which was backed up with an email or letter. Would certainly recommend S J Smith to friends and family."
"Great service received. Dan Brooks was very attentive, following our instructions and kept us informed at all times. It takes the headache out of letting your property. We would be more than happy to recommend S J Smith and Dan Brooks."
"I would thoroughly recommend S J Smith. From start to finish they kept me regularly updated on the sale of my property. Every member of their team of staff were always polite, helpful and efficient. Always happy to answer any quieries I had. Being open til 7pm - Very Good. S J Smith took the stress I had of selling my property away enabling me to relocate smoothly. Their client care, understanding, efficiency and professional attitude was 100%"
"Excellent service from all members of staff, always available to discuss and solve problems. We would recommed S J Smith."
"Now that I am settled into my new home I would like to thank S J Smith and especially your good self for all the help and your professional attitude in resolving the the problems of my last home and making the transition into my now home smooth. Dan thank you again for all your help and I wish you and S J Smith all the best for the future and we will definately be using your company in the future if needed!"
"Thank you so much for all your help during our purchase of the house. There were times it got frustrating but you always found a way to make us happy, we really feel you went the extra mile on many occasions. Thanks for making it happen!"
"We were very happy with the service. The team weren't pushy and were very good at keeping us informed about our offer etc.. (especially Robert Pearce). Would recommend your services."
"S J Smith were a great help from the beginning of this process, from helping us to find our perfect family home, selling our existing property within days of it going on the market. However their sale to completion service is also amazing and if it had not have been for Sally's constant updates and help, the whole process would have been a lot more stressful. So thank you and would definately recommend S J Smith to friends and family."
"Prompt, efficient service and liason. Helpful liason with Lettings department "
"I found the team to be very approachable in particular Sally Moore who is a driving force within the company. In times of great stress with the whole chain situation, Sally was an an effective communicator helping to clarify matters. I am very satisfied with the service she provided. Thank you."
"Thanks Dan for your fantastic service. We appreciate your continuous support throughout the tenancy. Very happy to note you are always available for the clients. PS. The ride between Staines and Langley was enjoyable with your brief on Langley and it's History."
"Hi Dan thank you so much for the fantastic service!! We will highly recommend your agency - fantastic professional service!!"
"Dan, thank you so much for all your help."
"We would like to say a big thanks to all at S J Smith for your help and communication during the process of selling our home. You made the whole process easy and pain free, which can not be said with the service we previously experienced from our previous agent. We hope you all have a lovely Christmas and a Happy New Year."
"Very professional and straight forward to deal with. I dealt with Sally and Rob the most and throughout I was impressed with their patience and professionalism."
"The services provided by your company were efficient and professional."
"Can I just take this oppertunity to thank you so much for your hard work and support you have given us during this whole process. At times I really don't know what we would have done without you working away in the background to prod, push and in some cases shove this process along!"
"Huge thanks to Dan Brooks! He is incredidibly responsible, trustworthy and he is someone who goes the extra mile! He is a very kind and caring person and also very friendly. I totally recommend him to anyone who is looking for a good letting agent. Lots of Thanks."
"Excellent service throughout the process, no problems."
"Excellent service from S J Smith. Tim was friendly, professional and made us feel at ease with purchasing our new property and selling our house. Sally was brilliant and kept us informed at every stage, she also answered questions, emails and any queries efficiently. Thank you."
"The whole team have been supportive, easy to contact and very personable. However Mitch who we had regular contact with almost become one of the family, he was so supportive! Buying and selling is never easy, but Mitch and the rest of the team helped make it as smooth as it could be. Outstanding service. Thank You."
"We are extremely happy with the initial aspects of the sale from Tim - very confident in the sale and price we could achieve. Excellent notice and communications for viewings and a competitive fee. Sally has been fantastic in keeping our buyer happy when our purchase fell through and has done A LOT of chasing for the buyerr of our flat in these final weeks."
"We were very satisfield with your service you provided to us. We didn't have much time to move and you helped us to move in a short time. Thank you very much. Good luck in the future and many satisfied customers."
"We were very satisfield with your service you provided to us. We didn't have much time to move and you helped us to move in a short time. Thank you very much. Good luck in the future and many satisfied customers."
"We have been very pleased and impressed with the service we have received. All staff have been most helpful and professional at all times. We would have no hesitation in recommending them to anyone looking to sell or buy."
" It's not very often that I say nice things about estate agents, but you guys made the sale of this property very easy from start to finish. Very professional,good communication (even from the other side of the world), helpful and timely advice, and all round nice people. Many thanks from a happy client!"